How can I benefit from a Hosted Telephone System?

5 minute read

For some people you are starting a business, for others you are looking to expand into a new office. There comes a time when you don't have the answers and need to delegate the work out so you can focus on your customers.



image of telephone

With a hosted telephone system you can work in two or more cities or even countries without the moving fee a traditional phone system will require. This also saves you time without needing a middle person or company quoting you and hustling down a price.


Key Features



  • Drag and Drop IVR: Customize your call flow with ease, creating a seamless and professional experience for your callers.

  • Call Forwarding: Never miss an important call. Forward incoming calls to the right team member, ensuring efficient customer service.

  • Call Transfer: Seamlessly transfer calls to the appropriate person, internally or externally, with just a few clicks.

  • User Presence: See the availability of your colleagues at a glance, enabling efficient internal communication and collaboration.

  • Call Recording Options: Keep a record of important conversations for training, compliance, or quality assurance purposes.

  • Video Conferencing: Connect face-to-face with colleagues, clients, and partners, regardless of their location, for productive virtual meetings.

  • Simple Mobile App: Stay connected on the go with our user-friendly Android and iPhone app, making it easy to take business calls from your mobile device.

Problems solved


Do you find yourself receiving work calls at home, juggling personal time and professional commitments? It is time for a change. With our flexible phone system, you can work from any location without compromising family time. Say goodbye to background noise and awkward interruptions. Maintain professionalism and focus, even while working remotely.


Our phone system is not only powerful, but also simple and portable. No more sharing your personal mobile number with clients or appearing unprofessional. Get your voicemail sent directly to email and set work hours to regain your personal time.


Picture this: a unified communications solution that brings together voice, video, chat, and online collaboration all in one place. Accessible from your preferred device, be it a fixed desk phone, mobile handset, or computer via our user-friendly softphone application. Best of all, our cloud-based solution means no on-site equipment to purchase or maintain, with automatic upgrades and seamless access for remote and home workers.


Why settle for anything less when you can have the best? Here's why our VOIP service is the ultimate choice for your business.




  • Reliability: Powered by a robust and secure network infrastructure, our service ensures maximum uptime for uninterrupted communication.

  • Reliability: Grow your business without limitations. Our platform easily adapts to your changing needs, whether it's adding more lines or expanding to new locations.

  • Advanced Features: Enjoy a range of powerful features, including call recording, voicemail to email, and virtual receptionist, to enhance productivity and customer service.

  • Cost-Effectiveness: With no hardware costs or maintenance, our VOIP service offers predictable monthly billing and savings compared to traditional phone systems.

  • Excellent Customer Service: Our dedicated team of experts is always available to provide exceptional customer support, ensuring your satisfaction.


Do not settle for subpar communication. Contact us today and let us elevate your business communication to new heights. We're excited to help you take your business to the next level with our reliable, feature-rich VOIP services.


Ready to discover how our portable landlines can revolutionize your business on the move? Schedule a personalized demo with our team today. Speak to our team on 01489 290 001 or keep up your IT on track with The Birak Bulletin.


This post was brought to you by Baldeep on 23 May 2017.

Small businesses are often left behind by IT companies as the aim is to work with the larger businesses. Baldeep started the company knowing that IT doesn't have to be your frustration. Provide great solutions at small business budgets is helping companies in Hampshire to focus on their goals without the burden of IT overheads or downtime.

Baldeep continued developing his skillset and has multiple accreditations to his name including his degree, Microsoft Certifications, ITIL and VMware Data Center Virtualization Certification. He is always learning to move IT forward for your business.

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