Simplifying IT Support at your time, your Convenience

5 minute read

Picture this, it's the end of a long day, and you finally have a moment to address that pressing issue with your IT system. You reach for the phone, hoping to schedule a quick consultation, only to be met with a voicemail message. Frustrated, you leave a message, but the next day passes in a blur of meetings and tasks, leaving you unable to attend to the call when they return it. What should have been a simple 5 minute task has now turned into a cumbersome 20 minute ordeal.

Image of video clock

At Birak IT, we understand the value of your time and the importance of seamless support when you need it most. That's why we've revolutionised the way you book consultancy appointments, ensuring convenience and efficiency at every step of the process.

24/7 Accessibility
Gone are the days of waiting for office hours to schedule an appointment. With Birak IT, you have round the clock access to our appointment diary. Whether it's early morning or late at night, you can log in and choose a time slot that fits your schedule perfectly. No more waiting on hold or playing phone, tag the power to book is in your hands, whenever you need it.

Instant Confirmation and Reminders
Once you've selected your preferred appointment time, you'll receive instant confirmation that the slot is yours. No more uncertainty or guesswork you'll have peace of mind knowing that your consultation is secured. But we don't stop there. As the date of your appointment approaches, we'll send you friendly reminders, ensuring that you never miss an important meeting again. It's our way of keeping you informed and on track, every step of the way.

Seamless Multi Device Experience
We understand that you're constantly on the go, which is why our booking system is designed to work seamlessly across all your devices. Whether you're using your phone, tablet, or PC, you can access our appointment diary with ease. Say goodbye to squinting at small screens or struggling to navigate cumbersome interfaces with Birak IT, booking your consultancy appointment is as simple as a few taps or clicks.

How It Works

  1. Visit Our Website: Head to our website from any device and navigate to the consultancy booking section

  2. Choose Your Slot: Browse through our available appointment times and select the slot that best suits your schedule

  3. Receive Confirmation: Once you've made your selection, you'll receive instant confirmation of your booking, along with all the necessary appointment details

  4. Get Reminders: As your appointment date approaches, we'll send you friendly reminders via email or SMS, ensuring that you're well prepared and informed

  5. Attend Your Consultation: On the day of your appointment, simply log in at the scheduled time and connect with our expert consultants for personalised support and assistance

Contact Us
Have questions or need assistance? We're here to help! You can access our appointments diary and know the slot you choose is yours. Not only will you get this booked straight away, we will inform you of the appointment details at the time you book and remind you closer to the date of the appointment.

Whether you need technical guidance, booking assistance, or general inquiries, we're always just a click or a call away. You can reach out to our friendly team via our contact form or give us a call at 01489 290 001

This post was brought to you by Baldeep on 05 Apr 2017.

Small businesses are often left behind by IT companies as the aim is to work with the larger businesses. Baldeep started the company knowing that IT doesn't have to be your frustration. Provide great solutions at small business budgets is helping companies in Hampshire to focus on their goals without the burden of IT overheads or downtime.

Baldeep continued developing his skillset and has multiple accreditations to his name including his degree, Microsoft Certifications, ITIL and VMware Data Center Virtualization Certification. He is always learning to move IT forward for your business.

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