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Customer Feedback

Here is some recent feedback from our customers.

Efficient, professional, and speedy service that meets our charity's needs.

Doris Capes at Community Playlink

Excellent. I am rubbish at technology but both Baldeep and Terence show considerable patience. Remote access is great. Sue

Sue Derrick

As always, a superb experience in every respect! I can hardly believe how promptly and efficiently the services are delivered, especially in the current climate, when getting anything resolved is increasingly difficult. A special mention for Terrence who is a tech genius and a real dear to boot!

Fran Burrow

Baldeep and his company Birak IT were responsive to an urgent need and did an excellent job in resolving my issue in a understanding and cooperative way. He and his company have a very deep knowledge/capability. I would strongly recommend Birak IT to anyone considering using Baldeep and his company's service/capabilities.

Nicholas Clench

I cannot express my thanks enough for the excellent service given to restore my computer back to health. I could not have found better service, Thank you.

Douglas Reed

Highly recommended for any business that is looking to migrate to Microsoft 365 and make the most of Microsoft's cloud offering. I'm really enjoying using the new system which includes Microsoft Apps, Microsoft Teams and SharePoint. The productivity gains made from the system alone make it a worthwhile investment. Baldeep provided helpful advice on how to make the most of all the productivity features available during the process. The quality of the service and customer service is exceptional!

Liam Saunders at VIP IT

Birak IT provided an outstanding service in migrating my business to Microsoft 365. The migration and setup process was seamless and professionally managed at every stage from the beginning through to completion. Whenever an issue was encountered during the process, Baldeep delivered a solution.

Liam Saunders at VIP IT

Personable, easy to talk to engineer who explained everything in layman's language. And solved my problem!!

Jackie Skoyles


Bill Richardson

Finding for arrival = great. Politeness = top rank so good. Capability and professional ability, a credit to your company. Thank you so much for your service.

Keith Roppolo

Pleasantly surprised at the quick response to my problem. The service provided was most professional with every action taken explained fully to me.

Brian Goddard

Excellent service. Knowledgeable and gives succinct explanations on the workings of the internet to the ancient and uninitiated!

Sue Derrick

All fine. Full of confidence in/with all work and advice. Plus extremely prompt response to computer problems.

Stuart Wilson

Helpful and quick to resolve any issues I have.

Bev Manneh at Albany Farm Care

Many thanks for all service...Very prompt/helpful visit at very short notice. All questions/problems solved.

Stuart Wilson